Introduction
At Oshili Power, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data per Namibian laws and international best practices.
1. Information We Collect
Personal Information: We collect personal information that you voluntarily provide to us, such as your name, contact details, and any other information you provide when engaging with our services or contacting us.
Usage Data: We may collect information about your interactions with our website and services, including IP addresses, browser types, and access times, to improve our services and enhance user experience.
2. How We Use Your Information
Service Delivery: We use your personal information to provide and manage our solar energy services, respond to inquiries, and ensure the effective operation of our projects.
Improvement and Personalisation: We use usage data to analyse trends, improve our website and services, and offer personalised experiences based on your preferences.
Legal Compliance: We may use your information to comply with legal obligations, such as regulatory requirements and other lawful purposes.
3. Sharing Your Information
Service Providers: We may share your information with trusted third-party service providers who assist us in delivering our services, subject to confidentiality agreements and data protection measures.
Regulatory Authorities: We may disclose your information to regulatory authorities or other entities as required by Namibian law or to comply with legal processes.
Business Transfers: We may transfer your information as part of a merger, acquisition, or other business reorganization.
4. Data Security
Protection Measures: We implement appropriate technical and organisational measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction.
Data Retention: We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected or as required by law.
5. Your Rights
Access and Correction: You have the right to access and correct your personal information held by us. If you wish to review or update your information, please get in touch with us.
Opt-Out: You may opt out of receiving marketing communications from us at any time by following the instructions in the communication or contacting us directly.
Data Protection Complaints: If you have concerns about our data protection practices, you have the right to lodge a complaint with the relevant Namibian data protection authority.
6. Cookies and Tracking Technologies
Cookies: Our website uses cookies and similar technologies to enhance user experience and analyse website traffic. You can manage cookie preferences through your browser settings.
Tracking Technologies: We may use tracking technologies to gather information about your interactions with our website to improve functionality and personalise content.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting the updated policy on our website.
8. Contact Us
If you have any questions or concerns about this Privacy Policy or our data protection practices, please get in touch with us at:
- Email: [email protected]
Thank you for trusting Oshili Power. We are dedicated to safeguarding your privacy and ensuring a secure and transparent experience.